Swiss Trade: Commitment to Privacy and Security of Customer Information
Swiss Trade places great importance on ensuring the confidentiality and security of our customers' information. This commitment is not only a reflection of our company's sensitivity to this matter but also a legal obligation in compliance with relevant legislation. As part of our approach to safeguarding customer information and adhering to legal regulations, our company has implemented detailed regulations within the framework of ISO 27001 ISMS and KVKK (Personal Data Protection Law). The protection of customer information is prioritized in all practices and processes carried out by our company, ensuring that all employees demonstrate the utmost diligence in this matter.
The personal data collected during visits to our website, either through automated or non-automated methods, and the information you share electronically with us, are primarily used to fulfill your requests and, subsequently, to provide better services to you as Swiss Trade. In accordance with Swiss Trade's Privacy Policy, we take the necessary precautions to ensure the protection and security of your personal data.
All information, including personal data of our customers, is not shared with third parties under any circumstances without the customers' consent, except for legal institutions and authorities authorized to access this information as prescribed by applicable legislation. Furthermore, Swiss Trade ensures that the third-party service providers we engage comply with our company's privacy standards and requirements.
In this context, our primary approach is to protect all company and customer information from unauthorized access, misuse, alteration, damage, and destruction, and to ensure the confidentiality, integrity, and availability of the data.
The commitments outlined in this policy apply to the information shared through this website and other channels of our company. However, the privacy principles, ethical standards, and terms of use of the websites linked on this site or other external websites are applicable only to those respective sites. Our company is not responsible for any material or moral losses that may occur on such websites.
If you share personal information such as your address, phone number, fax, or email address with our company, this information will only be used to provide the service you have requested, send communications related to updates, information, maintenance, and renewal of contracts. It will not be shared with third parties or institutions under any circumstances unless legally required or with your consent. If you are included in our approved database, promotional, marketing, and advertising communications about financial products and services may be sent to you. If you do not wish to receive such communications from our company, you can exercise your right to opt out. For example, you can click the link provided in our communications, such as "If you do not wish to receive emails related to the promotion of new products and services from our company, please click here," and be removed from the relevant list.
Our company reserves the right to update and make changes to the Privacy Policy without prior notice to keep it up-to-date and aligned with relevant legislation. If we decide to make changes to the Privacy Policy, the updated policy will be announced on our website. The Privacy Policy also applies to our mobile banking application, Mobil. This policy was last updated on May 2, 2023.